Shipping policy
Processing Time: Prints and Original Artwork
All orders are processed within 1–4 business days (excluding weekends and holidays).
All orders are processed within 1–4 business days (excluding weekends and holidays).
Processing Time: Custom Commissions
Custom commissions take longer — we will confirm the estimated production time when your order is placed.
Shipping Methods
We ship via USPS and/or UPS.
Once your order ships, you will receive a tracking number by email. Estimated delivery times after shipping:
• United States (contiguous): 3–7 business days
Please note these are estimates only. Actual delivery times can vary due to carrier delays, weather, or customs processing.
We ship via USPS and/or UPS.
Once your order ships, you will receive a tracking number by email. Estimated delivery times after shipping:
• United States (contiguous): 3–7 business days
Please note these are estimates only. Actual delivery times can vary due to carrier delays, weather, or customs processing.
Shipping Costs
Shipping rates are calculated at checkout based on your location and the size/weight of your order.
Shipping rates are calculated at checkout based on your location and the size/weight of your order.
Packaging
Prints are carefully packaged in flat mailers or boxes with protective materials to prevent damage during transit.
Prints are carefully packaged in flat mailers or boxes with protective materials to prevent damage during transit.
Damaged, or Delayed Packages
If your package is lost or arrives damaged, please contact us at millcreekartco@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, replace or refund the order.
If your package is lost or arrives damaged, please contact us at millcreekartco@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, replace or refund the order.
Order Tracking
You can track your package using the tracking number provided in your shipping confirmation email. Tracking information usually becomes available within 24 hours after the label is created. If you have any questions about shipping, feel free to reach out to us at millcreekartco@gmail.com.
You can track your package using the tracking number provided in your shipping confirmation email. Tracking information usually becomes available within 24 hours after the label is created. If you have any questions about shipping, feel free to reach out to us at millcreekartco@gmail.com.